February 21, 2018

"I have put off having my ears checked for way to long. I would get ads in the mail but I am not very trusting, I always have felt I am being sublimely set up. Well, my hearing finally got to where I was not able to follow conversations even in small I took a chance and call Valley Hearing! SURPRISE! I felt so comfortable and under no pressure at all. I went to the Monterey office and was welcomed by Rebecca who took me in and introduced me to Robert, we had a very thorough talk about my hearing and then I was tested. It was not uncomfortable at all, nor too long or short. He then discussed my results and sent me back to Rebecca. It did not take long to receive my hearing aids and they are quite easy to operate. Rebecca walked me carefully through the process of attaching and cleaning and storage.....she is very patient and makes sure you understand. She said to be sure and call if I had any questions or concerns. Each time I have needed anything cleared up she is so helpful. I feel I have made a new friend. From what I could tell she treats everyone like they are her most important client. I obviously recommend them both highly, and I am sure the same care runs through the entire company."
May 26, 2017

"“I'm very pleased with their friendly and knowledgeable doctors and staff at Valley Hearing Center. Aundrea introduce and helped my mom get a Close Caption phone. Aundrea helped with the process and set-up through Caption Call Company it was easy and quick. The best part about the phone is it helps with translation in Spanish.”"
May 26, 2017

"“I like how they call my house for appointment reminders. Excellent response to my hearing needs. Sometimes wait time is too long!”"
May 26, 2017

"Katrina Cox tested me and suggested the type of aids that I need for my hearing situation. She is very thorough, personable and definitely goes "the extra mile" to make certain that you are satisfied. I purchased the hearing aids from Dr. Belt in Hollister as he sells them for much less. I did return to Valley Hearing Center to purchase their hearing aid care package."
April 24, 2015

"Katrina Cox showed me the kindest, gentlest, most patient consideration I have ever received in a medical situation. She answered my questions and concerns with tact and respect, making me feel confident and capable in this new endeavor in life!"